Privacy Policy
Last updated: January 2026
1. Introduction
At erha, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
2. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us. This may include:
- Name and contact information (email address, phone number, shipping address)
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Communications with our customer service team
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Improve our website and product offerings
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to protect your information.
5. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.
6. Your Rights
Under applicable data protection laws, you have the right to access, correct, delete, or export your personal data. You may also object to or restrict certain processing activities. To exercise these rights, please contact us at contact@erha.uk.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: